Find Local Help & Services

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How can I find help for my tasks on Co-Tasker?

You can easily post a task for free. Simply describe your task, add photos if needed, choose when you want the task to be completed, and set your budget. Then sit back, relax, and wait for offers to come in.

Choose the offer that suits you best and have your task completed.

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What price should I set for my task?

The great thing about a platform like Co-Tasker is that service providers can make offers based on your specific task.

We understand that it can be a bit tricky to set a starting price. After you post your task, Co-Taskers who know industry prices will send you different offers based on your task and their experience.

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Before choosing the offer that suits you and booking the Co-Tasker you want to work with, you can compare profiles and discuss the offers with them.

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Who are the Co-Taskers?

Co-Taskers are local self-employed individuals and businesses who offer their skills and time to the Co-Tasker community. They come from a wide range of professions and backgrounds, and their goal is to help you with everyday tasks.

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Which Co-Tasker should I choose?

When selecting an offer, you can view the Co-Tasker’s profile, including reviews from previous tasks and information such as their introduction, skills, and languages.

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Can I pay in cash?

All tasks must be paid entirely through the app. Cash payments, partial cash payments, or any other payment methods outside the platform are not permitted and are not part of our system.

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Cash payments are inconvenient, unsafe, and encourage undeclared income. They also cannot be tracked. For this reason, Co-Tasker cannot issue refunds in the event of a dispute if payment was made outside the platform.

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If you complete a task and make payment outside the platform, the Terms & Conditions and task contract do not apply, Co-Tasker cannot support you, and both parties may face account restrictions.

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Is there insurance?

All Co-Taskers offering services on the platform work independently, and Co-Tasker is a marketplace that connects you with these professionals. In short, Co-Taskers do not work for us.

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Co-Taskers on the platform are self-employed individuals or businesses and are responsible for their own insurance. If insurance is required for your task, we always recommend asking the Co-Tasker before the task begins whether they are insured for your specific job.

 

Is there anything I should consider when booking?

Here are a few simple tips to ensure a smooth experience on Co-Tasker:

• Always communicate clearly with the Co-Tasker you want to work with and make sure they have all task details in advance.

• If you need to change the date or time of your task, you can edit your task listing at any time. The Co-Tasker will be asked to confirm the change in the app.

• It’s always a good idea to take photos before and after the task to document completion in case of a dispute.

• Make sure to accept any requests for additional payments before releasing the reserved payment.

 

Can I cancel my task?

You can delete or edit your task listing at any time before booking a service.

After booking, cancellation policies apply. Please review the cancellation policy in Section 5.4 of the Terms & Conditions.

 

I’m not satisfied with the completed task. What can I do?

Before releasing the reserved payment to the Co-Tasker, please contact support@co-tasker.com so we can help resolve the issue.

 

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Find Flexible Work Opportunities

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How can I find work on Co-Tasker?

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On Co-Tasker, you can find task listings posted by people in your local area. Tasks are available via the map or list view and can be filtered based on your preferences. You can also receive notifications when tasks you prefer are posted.

Work opportunities on Co-Tasker are endless. Some example categories include:

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• Cleaning

• Repairs

• Errands

• Transport & disposal

• Packing & carrying

• Assembly & installations

• Home & garden

• And much moreOnce you find a task you’d like to apply for, simply send an offer to the client. If they accept and book you, you can start working on and completing the task.

 

Do I work for Co-Tasker?

Co-Tasker is a marketplace that connects you with people in your local area who need help with tasks. You do not work for Co-Tasker; you operate as a freelance/self-employed service provider on the platform.

 

How do I earn money on Co-Tasker?

You earn money by completing tasks posted by users. Payments are made to your Co-Tasker Wallet, which you can then withdraw directly to your personal or business bank account.

 

How can I be sure I’ll get paid?

Once you are booked, the payment is deducted from the client’s wallet and reserved for you until the task is completed. This ensures you are paid for your work.

 

When should I not apply for a task?

You should not apply for a task if you are unsure whether you can complete it to a high standard. If you’re uncertain about your ability to complete a task properly, do not apply and allow the client to find someone qualified in that category.

If you complete a task with poor quality or fail to deliver as promised, you may not be paid and may receive a negative review, which can affect your chances of being accepted for future tasks.

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Why shouldn’t I meet clients outside the booking process?

When you are booked through the platform, your payment is secured through the Co-Wallet system, ensuring you are paid for your work.

If a last-minute cancellation occurs after you have already blocked time in your calendar, cancellation policies apply and you may receive partial compensation.

 

Does Co-Tasker pay my taxes?

No. Co-Tasker is not responsible for your personal or business taxes. You must declare all income earned on the platform. Please review the Co-Tasker guidelines for more information on legal requirements.

 

Can I cancel a task I’m working on?

After sending an offer, you can edit or cancel it at any time. Once your offer has been accepted, you may only cancel up to 24 hours before the task starts.

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If you need to cancel less than 24 hours before the task begins, cancellation is no longer possible, as a legally binding contract has been formed.

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If you experience an emergency that prevents you from completing a booked task, you must contact the Co-Tasker team and provide supporting documents. We will then cancel the task for you.

If you fail to show up for a task, you will not be paid and your Reliability Rating will be negatively affected, reducing your chances of being booked for future tasks.

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Please review the cancellation policy in Section 5.4 of the Terms & Conditions.

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General

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How can I have the best experience on Co-Tasker?

Please read our guidelines to learn about best practices when using the Co-Tasker platform. Always stay safe and remember not to share personal data online.

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Why should I leave reviews and ratings?

Co-Tasker is a trust-based community. Reviews and ratings help users feel safe and understand who they may be working with before collaborating.

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Why can’t I delete my account immediately?

When you request account deletion, Co-Tasker will review whether there are any outstanding tasks or pending balances.

• If nothing is outstanding, your account will be deleted immediately.

• If there is something pending, the Co-Tasker team will contact you to resolve it.

 

How does Co-Tasker protect my privacy?

Co-Tasker always ensures that your privacy is a top priority. Please refer to our Privacy Policy for more details.